Welcome to Red Tower Technologies Email Support!
EMAIL POP AND SMTP CONFIGURATION

Configuring the Email Account on the Client
This section will demonstrate the configuration through the email application Outlook 2002.

Begin by opening Outlook 2002.

Click the "Tools" menu at the top and you will get a drop-down window.

Click on the "E-mail Accounts" option and a new window will pop-up.

Select the "Add a new e-mail account" option.

Click the "Next" button.

Select the "POP3" option.

Click the "Next" button.

The "Your Name" box is for the name you want to show up on your email (it can be anything you want.)

For E-mail Address enter your full email address (example: myname@mycompany.com)


Your mail server address will be mail.redtowertech.com for both the incoming and outgoing mail server.)

Enter Your "User Name"

Enter your password into the "Password" box.

Put a check in the "Remember" password box.

Click on the "More Settings..." button in the lower right corner after you've filled in the boxes.

Enter your E-mail address in the top box.

"Organization" can be left blank.

Enter your email address in the "Reply E-mail" box.

Click the "Outgoing Server" tab.

Put a check in "My outgoing server (SMTP) requires authentication" .

Select the option marked "Use same settings as my incoming mail server" .

Click the "Connection" tab.

Select your connection method: If you are on a network, select "Connect using my local area network (LAN)" . If you use dial-up - select the "Connect using my phone line" option.

If you select the Phone-Line option, make sure that the bottom box under "Modem" has your current ISP's connection. (If not, click the little arrow at the far right of that box to choose your ISP's connection.)

Click "OK."

Click the "Test Account Settings..." button.

Outlook 2002 will check to see if it can connect to your ISP. It will also check to see if your settings can actually reach your ISP's mail server and logon. Lastly, it will send a test message to see if everything is working.